FAQs

 1.    What types of cleaning services do you offer?

    •    We provide residential and commercial cleaning services, including deep cleaning, move-in/move-out cleaning, post-construction cleaning, and routine maintenance cleaning.

    2.    Do I need to provide cleaning supplies and equipment?

    •    No, we bring our own high-quality, eco-friendly cleaning products and equipment. However, if you have specific products you’d like us to use, let us know.

    3.    Are your cleaners insured and background-checked?

    •    Yes, all of our cleaners are thoroughly vetted, background-checked, and fully insured for your peace of mind.

    4.    Do I need to be home during the cleaning?

    •    No, you don’t need to be home. You can provide us with entry instructions, and we’ll take care of the rest.

Pricing & Payment

    5.    How much do your cleaning services cost?

    •    Our rates vary based on the type of cleaning, home or office size, and level of service needed.

    6.    Do you offer discounts for recurring cleanings?

    •    Yes! We offer discounted rates for weekly, biweekly, and monthly cleaning services.

    7.    What forms of payment do you accept?

    •    We accept credit/debit cards, ACH transfers, and online payments. Payment is due at the time of service.

Scheduling & Policies

    8.    How do I book a cleaning service?

    •    You can schedule a cleaning directly through our website, by phone, or via email.

    9.    What is your cancellation policy?

    •    We require at least 24 hours’ notice for cancellations or reschedules. Last-minute cancellations may be subject to a fee.

    10.    Do you offer same-day or emergency cleaning services?

    •    Yes, same-day services are available based on availability. Contact us as soon as possible to check openings.

Special Requests & Customization

    11.    Can I request specific areas to be cleaned?

    •    Absolutely! Let us know which areas need special attention, and we’ll customize your cleaning.

    12.    Do you use eco-friendly cleaning products?

    •    Yes, we offer green cleaning solutions upon request to ensure a safe and healthy environment.

    13.    Can I request the same cleaner for every visit?

    •    We do our best to accommodate requests for the same cleaner whenever possible.